Unify surveillance of all your sales channels.
Omnichannel retail multiplies touchpoints: e-commerce site, mobile app, click & collect, in-store kiosks. Each channel has its own systems, but the customer experience must be smooth everywhere.
MoniTao monitors your entire retail ecosystem to guarantee a consistent experience across all channels.
Use heartbeats for sync jobs and API monitors to verify stock consistency.
Separately monitor the reservation API, OMS, and store notification system to isolate the problem.
Intensify monitoring the week before, identify bottlenecks, and set up enhanced alerts.
If your kiosks have internet connection and a health endpoint, yes. Otherwise, monitor the APIs they consume.
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