Email site down alerts are your first line of defense in monitoring. When your site goes down, every minute counts. A fast email notification lets you act before your customers notice the problem.
MoniTao continuously monitors your site and sends an email alert as soon as a downtime is detected and confirmed. The message contains all the information needed to quickly diagnose the issue.
Why Email Site Down Alerts
- Speed: Email is delivered within seconds of downtime detection. You're informed before your customers.
- Accessibility: Email is accessible on all your devices: computer, phone, tablet. Even without constant connection.
- Traceability: Emails create a searchable history. Useful for post-mortems and trend analysis.
Email Alert Content
- Clear subject: The subject immediately indicates the affected site and problem type: "[ALERT] example.com - Site DOWN (503)".
- Timestamp: The exact time of downtime detection, in your configured timezone.
- Technical details: HTTP code received, response time, error message if available.
- Dashboard link: Direct access to the affected monitor to see history and details.
Configuration
- Recipients: Add multiple email addresses so the entire team is notified simultaneously.
- Frequency: Configure a cooldown between alerts to avoid spam if the site flaps.
- Criticality: P1 alerts can have a different prefix for email filters.
Frequently Asked Questions
How long after downtime does the email arrive?
Usually less than 30 seconds after downtime confirmation (with double verification enabled).
Can I customize the email content?
The format is standardized for readability, but you can add custom notes to the monitor.
What if the email goes to spam?
Add our sending domain to your whitelist. We use DKIM and SPF to maximize deliverability.
Do I get an email when the site comes back?
Yes, a recovery alert is automatically sent when the site becomes accessible again.
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